The details

Terms of Service

Last updated: 29 October 2026.

1. Using Levitutor

These terms cover the Levitutor website and Spanish learning app. Read them together with our privacy notice. By using the service, you agree to these terms. Contact [email protected] with questions before subscribing.

2. Your account

Levitutor uses Google sign-in. Keep your account secure and provide accurate account information. You must be at least 13 to use the service. If you are not old enough to enter an agreement where you live, a parent or guardian must agree to these terms and supervise your use. Signing in alone does not start a subscription or a payment-card trial.

3. Friends & Family access

A valid single-use invitation grants three calendar months of full access starting when you redeem it. No payment card is needed, and you will not be billed when it ends. Access expires automatically; your account and learning progress remain saved, subject to the privacy notice. The owner can extend your expiry. This complimentary access does not automatically convert to a paid subscription. Any later paid access requires a separate checkout.

4. Paid subscriptions and trials

When checkout is available, the price, currency, billing interval, applicable taxes, any eligible trial, and renewal terms are shown before you subscribe. For purchases completed through Stripe Managed Payments, Stripe’s Managed Payments service acts as merchant of record and handles checkout, payment collection, receipts, transaction support, and applicable indirect-tax calculation and remittance in the jurisdictions it covers. Levitutor remains the provider of the learning service. Paid subscriptions renew at the displayed billing interval until canceled.

If you choose an eligible subscription trial, a payment method is required and paid billing begins at the end of the trial unless you cancel before its deadline. The checkout offer determines the trial length; not every account or signup is eligible. This is separate from Friends & Family access. You authorise recurring charges only by completing the subscription checkout.

5. Cancellation and refunds

Cancel through Settings → Account → Manage subscription in the app, using the Stripe billing portal. Cancel before your renewal or trial deadline to avoid the next charge. Unless checkout says otherwise, cancellation stops future renewal and access continues through the remaining paid or trial period. Stripe may provide transaction-level payment support as merchant of record; if cancellation is unavailable, the service does not work as described, or you believe a charge is wrong, contact [email protected].

We do not ordinarily refund an unused part of a billing period. This does not limit statutory cancellation, refund, or consumer rights that apply where you live. Contact support about billing mistakes or a service that does not work as described.

6. Acceptable use

Use the service lawfully. Do not access another person’s account or private media, share account credentials, bypass access controls, submit malicious code, or disrupt the service. We may restrict access to address misuse or security incidents, subject to applicable law.

7. AI and learning guidance

AI corrections, generated exercises, transcription, and progression suggestions can be inaccurate or incomplete. Levitutor is a learning aid; it does not guarantee a particular language level, examination result, or rate of progress. Features may change as the app develops. Your applicable consumer rights remain unaffected.

8. Content and intellectual property

Levitutor and its licensors retain rights in the service’s original software, design, branding, and learning material, where those rights apply. Third-party material remains subject to its own rights and licences. These terms do not claim exclusive copyright in all AI-generated output.

You retain your rights in writing, recordings, and other content you submit. You give us permission to store, process, and transmit that content as needed to provide the service and its requested AI features, as described in the privacy notice. Do not submit material you do not have permission to use.

9. Availability and liability

We aim to keep the service available but cannot promise uninterrupted operation. To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from use of the service. Nothing in these terms excludes liability that cannot lawfully be excluded or removes mandatory consumer protections.

10. Changes

Material changes to these terms or subscription pricing will be communicated through the service or by email before they take effect where required by law. A price change does not retrospectively alter a period already purchased. Any required consent or cancellation rights remain available.

11. Contact

For account, billing, or legal questions, email [email protected]. See the support page and FAQ for help.